AT A GLANCE

Open the photos attached to your own order, compare them with the purchased option and ask for any missing view before deciding whether to ship or request a return.

Photo Types

Listing images introduce the product. Public QC sets are references from other recorded orders and may show another size, color or version. Use the photos attached to your own warehouse order for the review described below.

Open the image at full size when a label or small detail is unclear. On this site, the QC section appears only when a supplied photo record is available.

For examples of how option labels, lighting and photo counts affect the evidence, read what QC photos can tell you.

Order Review Checklist

  • Identity and quantity

    Compare the product type, selected option and number of pieces with the order.

  • Size and included parts

    Read the size label and check the accessories or detachable pieces listed for your version.

  • Visible condition

    Review the whole item, then inspect a closer view of any apparent damage, stain or mismatch.

Additional Photo Requests

State the item and the detail you need. For example: “Please photograph the size label clearly” or “Please show the chest-width measurement with both tape endpoints visible.” A specific request is easier to resolve than a general request for more photos.

Detailed photos and measurements are additional services. Check availability and the stated charge, then review the result before submitting the item for shipping.

Inspection Scope

Standard clothing inspection covers ordered color and size and significant visible issues. Small details can still require your own review or an additional photo.

Standard electronics inspection concerns appearance and included accessories, rather than power-on testing. If you need an operational check, ask whether that specific service is available and what it covers.

A Useful Photo Request

Write one question for each requested view. For a jacket, ask for the chest width from armpit to armpit with the item laid flat. For shoes, ask for both size labels and a clear view of any apparent damage. Identify the exact order and option in the message.

After receiving the photo, check that it answers the question: the measuring tape, its zero point and the relevant edge should be visible. If the view is ambiguous, ask for clarification while the item is in the warehouse. Do not infer a missing measurement from parcel dimensions.

Use the measurement endpoints in the clothing and foot-length guide when asking for a size check.

Problem Resolution

Keep the item in the warehouse while a mismatch or damage enquiry is being resolved. Send the order reference, a clear description and the relevant photos through the order enquiry.

Check return eligibility and the request deadline promptly. Keep required packaging, labels and accessories intact until the decision is resolved.

If a mismatch needs a return enquiry, follow the return request and evidence steps while the item remains in storage.

Saving Your Review

Keep the original warehouse photos alongside the order confirmation and any seller chart. Note the issue, the requested action and the reply. If a replacement is arranged, compare its new record against the original request before including it in a parcel.

End the review with a decision: accept the documented item, request a missing check or open an eligible return enquiry. Avoid leaving an unresolved issue until the parcel is being packed, when the options may be more limited.