Orientdig Warehouse Guide: Storage, Restrictions & Packing

Storage Dates & Deadlines

The standard storage period for shopping-agent goods is 90 days from the Stored in warehouse status. Check the storage date of each item separately when combining purchases.

If the deadline passes without a delivery submission or a response, goods may be treated as abandoned and destroyed. Arrange shipment or contact support about an available extension before expiry; do not assume storage extends automatically.

Pre-Packing Checklist

• Product review

  Review your order photos and resolve missing items, option mismatches or return enquiries.

• Parcel contents

  Choose the warehouse items to ship together and check whether the available route accepts them.

• Recipient information

  Verify the delivery address and contact details before submitting the parcel.

Mailing Restrictions After Inspection

Warehouse inspection also records mailing restrictions based on characteristics such as category, size and brand. These restrictions filter the routes shown during parcel submission. Review them before planning which stored items to send together.

The restriction label is useful delivery information alongside the QC review. Ask about an unexpected label with the exact item number and specifications. A successful warehouse arrival does not itself confirm that every international route will accept the item.

Consolidation & Separate Packing

If selecting all stored items prevents submission, check the restriction on each item. Products marked for separate packaging cannot be included in the same submission as other goods. Identify the incompatible item before trying a different group.

Compare a parcel of compatible items with any separately required shipment. Use each group’s eligible routes and packing requirements when estimating costs. Combining more products is useful only if the resulting parcel can use a suitable service.

Keep an item list for each planned parcel, showing what is included, what must wait and what requires a separate decision. This is especially useful when items have different storage deadlines.

The combined-versus-separate parcel comparison explains the cost trade-offs once you know which items can travel together.

When No Route Is Available

Use View Reason on the route you want to understand, then contact support with the destination, item references and displayed reason. The system filters routes using the restrictions assigned to stored products; a blank result needs a specific check.

Ask whether the product has been classified correctly and whether an eligible service exists. Any restriction change must be reviewed by Orientdig against the actual item. A label change does not guarantee carrier acceptance or customs clearance.

Resolve the delivery question before paying for further packing or allowing storage to run down. If support cannot confirm a suitable route, ask what options remain for the stored item, including any eligible seller-return process.

If the stored item needs to go back to the seller, check the item-return request conditions before the eligible window closes.

Packing Choices

Choose whether to retain original packaging and whether the parcel needs added reinforcement. Match the protection to the contents instead of selecting removal solely to reduce size.

Keep labels, accessories and required packaging intact while a return is still under consideration. Removing them can affect eligibility.

Rehearsal Packing & Parcel Photos

Rehearsal packing is a requested service for packing and weighing the parcel before the delivery order. It can provide a more useful weight reference when deciding how to ship. Review its current charge and the resulting measurements.

Parcel photos are a separate service from the QC photos of individual products. Choose the service that answers the question you still have about the shipment.

Parcel Submission & Dispatch

Review the chosen route, packing services and parcel payment. Submission starts the parcel process; the warehouse still needs to prepare and dispatch it. Follow the parcel record for the next status.

With the contents and packing settled, use the shipping quote and submission steps, then follow the parcel processing statuses.